IDEXX Cornerstone + AI Scribe: How to Integrate VetGeni with Your PMS
IDEXX Cornerstone is one of the most widely used practice management systems in veterinary medicine. VetGeni's AI scribe integrates with Cornerstone to streamline documentation, automate SOAP note creation, and reduce the time veterinarians spend typing. Here is how the integration works and why it matters.
Why IDEXX + AI Matters
IDEXX Cornerstone is a powerful practice management system that handles scheduling, billing, inventory, lab integration, and medical records. It does what it is designed to do very well. What it was not designed to do is generate clinical documentation from voice input.
This is where VetGeni fits. VetGeni is not a replacement for Cornerstone. It is a complement. The AI scribe handles the documentation generation, creating SOAP notes and discharge instructions from voice input in minutes rather than the 15 to 25 minutes of manual typing per patient. The generated content then flows into Cornerstone's medical record, giving the practice a complete documentation workflow that combines the operational strength of Cornerstone with the documentation speed of AI.
The result is significant time savings. VetGeni saves approximately 10 minutes per SOAP note and 10 minutes per discharge instruction. For a practice using Cornerstone with 4 veterinarians each seeing 20 patients per day, that is over 26 hours of documentation time recovered daily across the team.
How the Integration Works
VetGeni's integration with IDEXX Cornerstone is designed to fit into existing workflows without requiring significant changes to how the practice operates:
- Step 1: Voice capture during the appointment. The veterinarian uses VetGeni to record their clinical findings during or immediately after the patient encounter. This can be done from a desktop, tablet, or smartphone. The recording captures the veterinarian's natural clinical narration, including history, physical exam findings, assessment, and plan.
- Step 2: AI generates the SOAP note. VetGeni's AI processes the audio, transcribes it, extracts clinical data, and generates a structured SOAP note. The AI is powered by Wiley-licensed veterinary references, ensuring that drug doses, differentials, and treatment protocols are grounded in peer-reviewed clinical literature.
- Step 3: Review and approve. The veterinarian reviews the generated SOAP note, makes any necessary edits, and approves it. This step typically takes 1 to 2 minutes because the AI handles the structuring and formatting.
- Step 4: Transfer to Cornerstone. The approved SOAP note is transferred into the patient's medical record in Cornerstone. VetGeni supports copy-paste workflows as well as more streamlined integration pathways depending on the practice's Cornerstone configuration.
- Step 5: Generate discharge instructions. VetGeni automatically generates client-ready discharge instructions from the SOAP note. Medications include clear dosing schedules in plain language. Warning signs, follow-up instructions, and activity restrictions are included. These can be printed, emailed, or shared through VetGeni's Pet Parent Portal.
Lab Results Integration
One of the strengths of IDEXX Cornerstone is its integration with IDEXX laboratory equipment. Lab results flow directly into the PMS, and VetGeni can incorporate those results into the SOAP note's Objective section. This eliminates the need for the veterinarian to manually transcribe lab values into the chart.
When VetGeni generates a SOAP note for a case that includes lab work, the AI can reference the lab results and incorporate relevant findings into the assessment and plan. For example, if a chemistry panel reveals elevated liver enzymes, VetGeni's AI will note this in the Objective section and include appropriate differentials and follow-up recommendations in the Assessment and Plan, all backed by Wiley-licensed references.
Workflow Benefits for Cornerstone Practices
Practices running IDEXX Cornerstone see several specific benefits from adding VetGeni:
- Reduced after-hours charting: The most immediate impact. When documentation is generated during the encounter rather than typed after hours, the entire team goes home on time. For practices where veterinarians routinely spend 1 to 3 hours after closing catching up on charts, VetGeni eliminates that backlog.
- Consistent documentation quality: VetGeni generates notes in a consistent format every time. This is particularly valuable in multi-doctor practices where documentation styles vary between clinicians. Every note follows the same structure, making chart reviews faster and medical records more reliable.
- Better discharge instructions: Many practices struggle with discharge instruction quality because creating them manually takes so long that they are often abbreviated or skipped entirely. VetGeni generates comprehensive, client-friendly discharge instructions automatically, improving client compliance and reducing callback volume.
- Drug database at point of care: VetGeni's Wiley-powered drug database includes 739 parent drugs with over 60,000 Q&A vectors. During documentation, the AI can reference drug interactions, dosing guidelines, and available formulations, giving the veterinarian instant access to pharmacology information without leaving the workflow.
ROI for Cornerstone Practices
The financial case for adding VetGeni to a Cornerstone practice is straightforward:
- Cost: $50 per month per clinician. No setup fees, no per-patient charges, no feature restrictions.
- Time saved: Approximately 10 minutes per SOAP note and 10 minutes per discharge instruction. For a veterinarian seeing 20 patients per day, that is over 3 hours saved daily.
- Revenue impact: Those 3 recovered hours can be redirected to seeing additional patients. At an average revenue of $200 per visit, even 2 additional patients per day generates $400 in additional revenue, or approximately $8,000 per month.
- Retention impact: Veterinarians who complete documentation during the workday report higher job satisfaction and lower burnout. In a profession with critical staffing shortages, retaining a veterinarian is worth far more than the cost of a tool that helps them stay.
Getting Started
Adding VetGeni to your Cornerstone practice takes minutes, not days. There is no hardware to install, no IT integration project, and no disruption to your existing Cornerstone workflow. You can start with a single clinician on a 14-day free trial and measure the impact before committing.
For a more detailed integration walkthrough, visit our comprehensive IDEXX integration guide. For pricing details, see the pricing page.
VetGeni and Cornerstone together deliver the most efficient documentation workflow available in veterinary practice. The PMS handles practice operations. The AI scribe handles documentation. The veterinarian handles medicine. Everyone does what they do best.