VetGeni Support

Help, onboarding, accessibility, and policy resources.

Accessibility

VetGeni Accessibility Statement & Guide

Review the public accessibility overview for VetGeni, including keyboard support, screen-reader considerations, and a downloadable PDF guide.

Contact Accessibility Support
WCAG-aware public guidance
Keyboard shortcuts listed in-page
Downloadable PDF reference

Version 2025-06-19

PDF reference available

Download the full accessibility guide for offline review. The PDF includes additional implementation notes and platform-specific details.

Keyboard shortcuts

Skip to main contentAlt + S
Open main navigationAlt + N
Open help resourcesAlt + H
Show keyboard shortcutsAlt + K
Switch to case workflowAlt + P
Switch to OliviaAlt + V
Toggle tools menuAlt + T
Close modal or dialogEsc

Accessibility commitments

VetGeni aims to support keyboard navigation, visible focus states, descriptive labels for interactive elements, and screen-reader-friendly structure on public pages.

Public help and policy pages keep shortcuts and accessibility content inside the page experience rather than burying them in a global footer link list.

If you run into an accessibility barrier, contact support and include the page, device, browser, and the task you were trying to complete.