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Client Communication

Discharge Instructions That Clients Actually Understand

VetGeni transforms your clinical documentation into clear, client-friendly discharge summaries. Medication schedules, care instructions, and warning signs—all in plain language.

Complete Discharge Documentation

Every discharge summary includes these essential sections, automatically formatted for clarity

Diagnosis Summary

Clear explanation of the pet's condition in terms clients can understand

Medication Schedule

Visual medication table with drug names, doses, frequency, and duration

Home Care Instructions

Step-by-step guidance for feeding, activity, wound care, and recovery

Warning Signs

Highlighted symptoms that require immediate veterinary attention

Follow-Up Care

Scheduled recheck appointments and when to call the clinic

Emergency Contact

After-hours clinic information and emergency resources

The Discharge Instruction Problem

  • Clients forget verbal instructions

    Studies show clients retain less than 20% of verbal discharge information

  • Medical jargon confuses pet owners

    Terms like “BID” and “NPO” mean nothing to most clients

  • Handwritten notes are hard to read

    Illegible instructions lead to medication errors and callback questions

  • Writing takes too long

    Staff spend 10+ minutes per discharge writing custom instructions

The VetGeni Solution

  • Printed + digital instructions

    Clients leave with clear documentation they can reference at home

  • Plain language translation

    AI converts “BID” to “twice daily, morning and evening”

  • Professional, readable format

    Clean typography, visual medication tables, highlighted warnings

  • Generated in seconds

    AI creates complete discharge from your SOAP notes automatically

From Clinical Notes to Client Handout

1

Complete Your SOAP

Finish documentation as usual with VetGeni

2

Click “Generate Discharge”

AI extracts relevant client information

3

Review & Customize

Add specific instructions or warnings

4

Print or Send

Deliver via print, email, or text

Discharge Instructions FAQs

What are veterinary discharge instructions?
Discharge instructions are written documents given to pet owners when their animal leaves the clinic. They include diagnosis summary, medication schedules, feeding guidelines, activity restrictions, wound care instructions, follow-up appointment details, and warning signs to watch for.
How does VetGeni generate discharge instructions?
VetGeni uses AI to transform your clinical notes and SOAP documentation into client-friendly language. The system automatically structures medications with dosing schedules, creates easy-to-follow care instructions, and highlights important warning signs—all formatted for printing or email.
Can I customize the discharge instruction templates?
Yes. VetGeni provides customizable templates for different visit types (surgery, dental, illness, wellness). You can add your clinic branding, modify section headers, and save custom templates for frequently used discharge scenarios.
Are discharge instructions available in multiple languages?
Currently, VetGeni generates discharge instructions in English with medical terminology translated to plain language. Multi-language support is on our roadmap for 2025.
How do I share discharge instructions with clients?
VetGeni offers multiple delivery options: print directly from the platform, download as PDF, email to the client, or generate a QR code for mobile access. All formats maintain clear formatting and readability.
Can discharge instructions include medication reminders?
Yes. VetGeni can generate medication schedules that clients can add to their calendar. For clinics using our full platform, automated text/email reminders can be configured.

Better Discharge Instructions, Happier Clients

Clear communication reduces callbacks, improves compliance, and builds trust.

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